Equilibrium | Cancellation Policy
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Cancellation Policy

Cancellation Policy

Cancellation policy: As a personal courtesy, we request that 24 hours notice be given or 50% of the treatment cost will be charged.

No Show Policy: Where no notice is given and an appointment is completely missed the total treatment cost will be charged and if using a voucher this will become void.

Booking Deposit Policy: Treatments booked for either a group or over 3 hours in length will be required to pay a 50% deposit at the time of booking which will be non refundable if less than 24 hours notice of cancellation is given.